HOW TO PLACE AN ORDER

In this section you will find a detailed description of how the ordering process works from the time you enter our site.

To keep the ordering process simple and intuitive we have made extensive use of "point and click" technologies combined with a 'real-time' calculation of orders (including taxes and applicable discounts).

To maintain your security during your visit to our site we maintain our own private netserver. We respect your right to privacy and have taken all steps to ensure your personal information is kept strictly confidential and at no time will you be required to submit any credit card information.

SIMPLE 4 STEP ORDERING PROCESS

STEP ONE:  SEARCH/FIND RESTAURANT or CATERER

1. Select the "Order Here" option located in the menu bar at the top of your screen. Then simply complete the data fields to identify your desired location, food preference, and the type of service you are seeking.

Or if you already know the restaurant or caterer you are looking for...

2. Enter the retailers full or partial name in the "Quick Find" box located at the top of your screen.

A results page will be generated listing all available retailers that met your search criteria

STEP TWO:  SELECT A RETAILERS MENU
To begin ordering select the live menu icon from the retailers list of available services. A fully dynamic (live) menu will appear with details of products, costs, and a real-time calculation of your total order. This screen also includes valuable links to maps, awards, and e-coupons that are currently available for that specific retailer and displays the option to view Breakfast/Lunch/Dinner menus that are available throughout the day.

Note: Only items which display the 'item selection field' are available to order based on the current time of day.

STEP THREE:  SELECT ITEMS FOR PURCHASE

Simply click the 'item selection field' beside all the items you wish to purchase and see the current cost of all items selected at the bottom of the menu. Next, chose the service type you wish to use to get your order and press the "Preview Order" button at the bottom of the screen. A summary of your order along with all associated costs will then be displayed. If all appears correct, complete the customer contact form, identify your payment preference, and select the method you wish to use to communicate with the retailer: "Online Order" (order sent FREE to retailers fax machine) or "Phone Order" (allows you to read your order directly to the retailer). If you wish you may also select to "Change" or "Cancel" your order by selecting the appropriate button.

STEP FOUR:  FINALIZE ORDER

1. If you selected to send your order by "Online Order" (preferred method) you will see a final summary of your order, your contact information, and restaurant details. It is important at this time to double check that all information is correct before clicking the "Send" button and sending your order for preparation!

If you selected to "Phone Order" in your order, you will only see a final summary of your order and the restaurant's contact information.

2. Finally, all orders sent via fax will generate a unique tracking number that will identify your request on our delivery system. Please write this number down - it will help you/us trace your order in the event of any problems. At this point a fax communication is sent imediately to the retailer and an e-mail message forwarded to your email address.

That's it!!!

Note: Now make sure your (voice) phone number is free and you will receive a call directly from the retailer to confirm your order and get any additional information they may require to complete the order.

BON APPETITE !